Font Error Message Upon Startup
-
08-05-2012 1:48 AM
On 1 of our PCs, upon startup of Simply Accounting Premium 2008, we receive the following message:
"The available font, MS Sans Serif 8, may not be suitable. If the Home and transaction windows do not display correctly, use the Windows Control Panel to add fonts."
This message pops up before we even select the company file so it does not appear to be related to some setting we have made within the company file. It seems to relate to the standard screen fonts used in SA, rather than to the report fonts. The other PC we use for SA has no such issue. Both PCs are running Windows 7 and have the same basic font set.
Any thoughts on what might be causing this issue, and how to correct it, wouild be greatly appreciated. Thanks.
-
08-05-2012 7:29 AM
In reply to I am going to take a guess that someone has changed one of the font settings in Windows, there are too many to list here but if you go into control panel and select Windows Color and Appearance, you can use the "Item" drop down box to see which item is using the font "MS Sans Serif " and try changing it to the font used for this item on the other PC.
Bruce H. -
08-06-2012 9:17 PM
In reply to Thanks very much Bruce. Your were correct and we have fixed the problem. Thanks again for your help on this.



